How to use Service Types

• 0:02In this video you will see how to use your store's service types.
• 0:06A service type defines how a delivery is carried out,
• 0:09for example last mile or pickup at a branch, and it is what you choose when you create an order.
• 0:15To get there, open the menu on the left, go into Settings and choose Service types.
• 0:21Here is the list. Each card shows the name, the description and the external identifier.
• 0:26The circle on the right shows whether the service is active, in green, or inactive, in red.
• 0:33A key detail is the external identifier.
• 0:36It is a single code that identifies the service type outside of Deri,
• 0:41and that same code is used for two things.
• 0:44First, API integration: when creating orders,
• 0:47you can send this code instead of Deri's internal ID.
• 0:51Second, Excel import: in the service type column you write that same code,
• 0:57and Deri recognizes it.
• 0:58It is best to keep it short and unique,
• 1:01and not to change it if your integrations already use it.
• 1:06If you have many, use the search box.
• 1:08Type part of the name, for example retiro, and press Enter to filter the list.
• 1:14To change a service, tap the three dots on its card and choose Edit.
• 1:19You can change the name, the description and the external identifier.
• 1:23As soon as you change something, the Save button is enabled.
• 1:28A service you no longer want to offer can be deactivated,
• 1:32and activated again whenever you need it.
• 1:35Here we activate Logística inversa:
• 1:37tap the three dots and choose Activate. The circle turns green.
• 1:42And that's it. With your service types up to date,
• 1:45your team always picks the right option when creating an order.