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In this video you will see how to use your store's service types.

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A service type defines how a delivery is carried out,

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for example last mile or pickup at a branch, and it is what you choose when you create an order.

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To get there, open the menu on the left, go into Settings and choose Service types.

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Here is the list. Each card shows the name, the description and the external identifier.

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The circle on the right shows whether the service is active, in green, or inactive, in red.

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A key detail is the external identifier.

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It is a single code that identifies the service type outside of Deri,

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and that same code is used for two things.

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First, API integration: when creating orders,

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you can send this code instead of Deri's internal ID.

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Second, Excel import: in the service type column you write that same code,

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and Deri recognizes it.

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It is best to keep it short and unique,

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and not to change it if your integrations already use it.

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If you have many, use the search box.

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Type part of the name, for example retiro, and press Enter to filter the list.

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To change a service, tap the three dots on its card and choose Edit.

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You can change the name, the description and the external identifier.

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As soon as you change something, the Save button is enabled.

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A service you no longer want to offer can be deactivated,

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and activated again whenever you need it.

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Here we activate Logística inversa:

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tap the three dots and choose Activate. The circle turns green.

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And that's it. With your service types up to date,

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your team always picks the right option when creating an order.