How to use Service Types

• 0:02In this video you will see how to use service types.
• 0:06A service type defines how a delivery is carried out,
• 0:11for example last mile or pickup at a branch.
• 0:15To get there, open the menu on the left, go into Settings and choose Service types.
• 0:21Here is the list. Each card shows the name,
• 0:24the description and the external identifier.
• 0:27The circle on the right shows whether the service is active, in green, or inactive, in red.
• 0:34A key detail is the external identifier.
• 0:37It is a single code that identifies the service type outside of Deri,
• 0:42and that same code is used for two things.
• 0:44First, API integration: when creating orders,
• 0:48whoever integrates can send this code instead of Deri's internal ID.
• 0:52Second, Excel import: in the service type column you write that same code,
• 0:58and Deri recognizes it.
• 0:59It is best to keep it short and unique,
• 1:02and not to change it if your integrations already use it.
• 1:07If you have many, use the search box.
• 1:09Type part of the name, for example retiro, and press Enter to filter the list.
• 1:15To change a service, tap the three dots on its card and choose Edit.
• 1:19You can change the name, the description and the external identifier.
• 1:24As soon as you change something, the Save button is enabled.
• 1:28A service you no longer want to offer can be deactivated,
• 1:32and activated again whenever you need it.
• 1:35Here we activate Logística inversa:
• 1:37tap the three dots and choose Activate. The circle turns green.
• 1:42And that's it. With your service types in order,
• 1:45your team always knows which delivery options are available.