How to change the logistics operator from the fulfillment

• 0:07From the fulfillment you can change the logistics operator of the orders you prepare,
• 0:12as long as the order can still be cancelled and its store allows it.
• 0:16Open the order. The button to change the operator is in the header of the detail.
• 0:21Deri shows the operators that work with that order's store and cover its address,
• 0:26with their shipment type and price.
• 0:29Pick the operator, the delivery window, and confirm.
• 0:32The order keeps its warehouse status:
• 0:35if you were already preparing it, nothing changes there.
• 0:39To change several at once, check the orders in the list and tap Change operator in the bar at the bottom.
• 0:47Each store decides whether its fulfillment can change the operator.
• 0:51It's allowed by default. Here, one of the orders belongs to a store that doesn't allow it,
• 0:57so Deri warns you it will be skipped.
• 0:59Pick the operator and confirm.
• 1:01The orders are processed one by one.
• 1:06The result shows what happened to each order:
• 1:08the ones that moved, the one still active at the previous operator that needs to be cancelled manually,
• 1:14and the one its store doesn't allow to change.
• 1:17And if you open an order from that store, Deri explains why its operator can't be changed.