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1 min
Who can change the operator in the fulfillment
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0:07
Changing an order's operator cancels it at the previous operator and changes who the shipment is billed to.
0:14
That's why, in the fulfillment, not everyone can do it:
0:17
it takes a specific role, even if the store allows it.
0:21
The role is called Operator change and it's assigned person by person.
0:26
Not even the supervisor has it by default:
0:29
only the warehouse administrator.
0:31
To give it to someone, open their roles and pick Operator change.
0:37
From now on, in Orders, that person sees the Change operator option,
0:41
both when checking several orders and in the detail of each one.
Did you get it?
In the fulfillment, who can change an order's operator?
Whoever has the Operator change role assigned, plus the administrator
Any warehouse supervisor
Anyone at the warehouse, if the store allows it
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How to change the logistics operator from the fulfillment
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Operator change: how it looks without the role