Optional order details: identifier, reference, comments and amount to collect

• 0:06When you create an order from your store you can add your own details:
• 0:10an identifier, a reference, comments and the amount to collect on delivery.
• 0:15Let's walk through the whole flow.
• 0:18We fill in the origin as usual:
• 0:19state, city, the street with its address suggestion, the number and the sender's details.
• 0:29If you always ship from the same place, check "Save as default origin".
• 0:34The next time you create an order, the origin is already filled in.
• 0:38It's saved in this browser and cleared when you log out.
• 0:42The destination, the service and the shipment type are filled in just like in any order.
• 1:02The optional details show up in the summary.
• 1:05The identifier and the reference help you find the order with your own codes,
• 1:09and the comments are visible to whoever prepares and delivers it.
• 1:13For cash on delivery, choose the currency, which already comes set to your store's,
• 1:18and type the amount to collect, with up to two decimals.
• 1:22Each of these fields only shows up if it's enabled in your store's settings;
• 1:27otherwise the summary stays as usual. Let's create the order.
• 1:31In the order detail you see the identifier, the reference,
• 1:35the comments and the amount to collect.
• 1:37If you have permission, a pencil appears next to each one so you can correct it.
• 1:43For example, we change the reference and save.
• 1:45The change is recorded in the order history, with who made it and the previous value.
• 1:51Same with the amount to collect:
• 1:53we update it and it also applies to the shipment the driver delivers.
• 1:57You can also remove it from here.
• 2:00What you can edit depends on each order's permissions according to its status:
• 2:04an order that was already delivered, for example, can be locked.
• 2:08That's how you enter and keep each order's own details up to date.