WEBVTT

1
00:00:09.000 --> 00:00:11.916
Free picking lets each picker build their own wave:

2
00:00:11.916 --> 00:00:15.576
they choose the orders they're going to prepare and get started,

3
00:00:15.576 --> 00:00:18.321
without waiting for a supervisor to assign them.

4
00:00:18.321 --> 00:00:22.610
Let's look first at how it's turned on, and then at what the picker can do.

5
00:00:23.110 --> 00:00:25.938
It's enabled per depot. On the Depots screen,

6
00:00:25.938 --> 00:00:29.144
open the depot's menu and go into Picking settings.

7
00:00:30.610 --> 00:00:33.287
Find the free picking option and turn it on.

8
00:00:33.287 --> 00:00:37.242
That's all it takes: there's no new permission or role to assign.

9
00:00:37.242 --> 00:00:40.223
While it's off, nothing changes for your pickers.

10
00:00:40.723 --> 00:00:44.307
On the picker's side, a new entry appears in My Task:

11
00:00:44.307 --> 00:00:47.215
"View depot orders". Unlike label scanning,

12
00:00:47.215 --> 00:00:51.070
this button stays available even with a task in progress,

13
00:00:51.070 --> 00:00:55.195
because the board is also there to see how the work is going.

14
00:00:55.695 --> 00:00:57.319
The board has three tabs.

15
00:00:57.319 --> 00:01:00.111
Pending holds the orders that can be taken.

16
00:01:00.111 --> 00:01:04.981
Each card shows the order, the store, the recipient, how many items it has,

17
00:01:04.981 --> 00:01:11.995
and when it came in — date and time, because two orders from the same day can have been waiting hours apart.

18
00:01:12.495 --> 00:01:17.916
In progress shows what's already been taken, with the name of whoever is preparing it,

19
00:01:17.916 --> 00:01:21.194
or "Not taken" if nobody has picked up the wave yet.

20
00:01:21.194 --> 00:01:24.157
It keeps teammates from stepping on each other.

21
00:01:24.157 --> 00:01:29.893
Finished holds what was prepared in the last twenty-four hours, with no cutoff at midnight.

22
00:01:30.393 --> 00:01:32.322
There's a search box at the top:

23
00:01:32.322 --> 00:01:36.662
type the order number or the recipient's name and the list narrows down.

24
00:01:37.162 --> 00:01:38.807
And next to it, the filters:

25
00:01:38.807 --> 00:01:40.980
by order source and by creation date.

26
00:01:40.980 --> 00:01:46.383
The funnel shows a number when filters are applied, so you don't forget the list is trimmed.

27
00:01:47.562 --> 00:01:51.720
If you want to see what's in an order before deciding, tap the card:

28
00:01:51.720 --> 00:01:55.634
it opens the same detail the supervisor uses, with the products,

29
00:01:55.634 --> 00:01:58.324
the delivery address and the status history.

30
00:01:58.824 --> 00:02:01.761
To build your wave, press and hold the first order.

31
00:02:01.761 --> 00:02:04.065
That gesture switches on selection mode:

32
00:02:04.065 --> 00:02:08.385
the checkboxes appear, and the bar with the counter shows up at the bottom.

33
00:02:08.885 --> 00:02:11.995
Picking the first one ties the wave to that store.

34
00:02:11.995 --> 00:02:17.594
Notice the order from the other store is now disabled, with the reason written underneath:

35
00:02:17.594 --> 00:02:20.145
a wave groups orders from a single store.

36
00:02:20.145 --> 00:02:24.748
The same goes for orders with a shortage when the depot doesn't allow them

37
00:02:24.748 --> 00:02:28.294
— they aren't hidden, they're greyed out with the reason.

38
00:02:28.794 --> 00:02:33.190
With the checkboxes visible, you add the other orders by tapping them.

39
00:02:33.190 --> 00:02:35.513
The bottom shows how many you've got.

40
00:02:35.513 --> 00:02:39.218
And if you want to review one before deciding, tap the row:

41
00:02:39.218 --> 00:02:42.169
the detail opens without losing your selection.

42
00:02:42.669 --> 00:02:45.474
Once you have them all, tap Build my wave.

43
00:02:45.474 --> 00:02:49.948
In a single step the wave is created, released and assigned to you:

44
00:02:49.948 --> 00:02:54.555
the screen takes you straight to your task and you can start picking.

45
00:02:55.055 --> 00:03:01.808
If you picked the wrong ones, as long as you haven't picked anything yet you can cancel your own wave from here:

46
00:03:01.808 --> 00:03:05.787
the orders go back to being available for you or for any teammate.

47
00:03:05.787 --> 00:03:10.128
Once you start lifting products, fixing it becomes the supervisor's job.

48
00:03:10.628 --> 00:03:14.751
On the supervisor's side nothing changes from what they already knew:

49
00:03:14.751 --> 00:03:20.070
these waves show up in their list like any other, with who built it and its full history,

50
00:03:20.070 --> 00:03:23.297
and they can reassign or cancel them just like always.