WEBVTT

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Some shipments are paid on delivery.

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Let's see how the app helps you work out the change and not forget to collect.

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Open the shipment you're about to deliver.

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In the detail, "Cash on delivery" shows how much you need to collect:

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one thousand two hundred fifty pesos.

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On the right there's a calculator.

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Tap it and enter how much the customer gave you.

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If they pay with two thousand, the app tells you to give back seven hundred fifty in change.

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And if what they gave you isn't enough, it tells you how much is missing.

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Now mark the delivery: close the calculator and tap "Edit status".

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Your operator may have more than one delivery status,

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for example one for each payment method:

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delivered, delivered and paid by transfer, or delivered and paid in cash.

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Choose the right one, in this case paid in cash, and confirm.

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Because the shipment has an amount to collect, the app reminds you before closing the delivery.

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This happens with any of the delivery statuses.

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If you haven't collected yet, tap "Cancel":

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the shipment stays as it was.

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Once you've collected, confirm again and tap "Continue".

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Done: the shipment is marked as delivered with the payment method you chose.

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If a shipment has no amount to collect, the delivery is confirmed right away, without this reminder.