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Sometimes a shipment ends up linked to a client that isn't the right one.

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From the app you can ask for it to be corrected.

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What you send is a request:

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the operator reviews it, and only once they approve it is the shipment updated.

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Let's see how. Open the shipment you want to correct.

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At the top, in the details, you can see the client on file:

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Cliente Norte. But the right one is Cliente Centro. Tap "Request change".

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Choose "Request client change".

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At the top you see the current client.

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Open the list of clients and pick the right one.

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Tap "Send for review".

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The request shows up on the shipment as pending, with the previous client and the one you asked for,

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so the operator can see exactly what changes.

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If you made a mistake, you can cancel it with the trash icon while it's still pending.

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When the operator approves it, the shipment moves to the new client.

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If they reject it, it stays as it was.

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That way, the operator learns about every change and validates it before it's applied.