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The Guides menu, in the sidebar, groups together all of the company's orders.

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Let's see how the list is organized, and what information the detail of each guide shows.

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Expanding Guides shows the submenu's two categories:

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In progress, which opens by default, and History.

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History groups together the guides that are already completed or canceled.

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Let's go back to In progress, with the complete list.

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Each card shows the guide code, its current status, and details like client,

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branch, origin, destination and service type — all with the same columns,

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so the list reads cleanly.

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The printer icon shows whether the label was already printed or not.

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The multi-select button lets you tick several guides at once.

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With one or more ticked, the option to print all their labels together, in bulk, appears.

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You can choose which format to print them in — A4, or smaller sheets like A9.

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Let's exit multi-select and open the first guide's detail.

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At the top you see the general data:

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guide code, client, branch, status, comments, logistics operator,

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and the receipt and delivery dates.

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Next to the code there are two quick actions:

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copy the code, or copy the tracking link to share.

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Tapping it copies the code — and a confirmation appears below.

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On the right, Orders lists the shipments linked to this guide.

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The status we saw above, in Details, reflects the overall status calculated from the status of

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each of these shipments.

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The eye icon opens that specific shipment's full detail.

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It shows its own data, addresses, and even whether it has a pending change review

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— something explained in detail in another video.

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Let's close it and go back to the guide.

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Further down, Origin address shows the contact phone, with a button to call,

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and a pin icon to open the location in Google Maps.

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It also shows that location's accuracy, and a map that's revealed by tapping the eye icon.

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Further down there are sections like Attachments and Packages

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— each package can be printed with the printer icon —, but, just like Comments further ahead,

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they only show up if the user has permission to see them.

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Tapping a photo opens it full-size, with who uploaded it and when.

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We close the view and keep going.

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Further down, Comments already has one loaded, with who wrote it and when.

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The plus button opens the form to add a new one.

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The pin fixes the comment at the top of the list,

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and the lock marks whether it's private to the operator or can be shared with the store.

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We close it without saving.

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Let's go back up. The Edit status button opens a menu with the actions available for this guide.

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The options shown depend on the user's permissions and the guide's current status;

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here, for example, you can mark it as prepared or cancel it

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— a different status would enable different options.

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Let's close this menu.

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Besides changing the status, you can request a client, package, or destination change

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— it stays pending approval, it isn't applied automatically;

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that approval flow is explained in detail in another video.

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That's how you review the guide list, its detail,

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and everything an operator can do from there:

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filter by category, select several at once, check orders, addresses and attachments,

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comment, change the status, or request a change.
