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From your store you can change the logistics operator of an order while it can still be cancelled:

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from a Deri operator to an external carrier, or the other way around.

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You can do it from the order detail, or in bulk from the list.

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In the order detail, next to the logistics operator, there's a button to change it.

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It only shows up while the order can still be cancelled.

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When you tap it, Deri shows the operators your store works with that can handle this shipment,

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with their shipment type, service and price.

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Pick the operator and the shipment type.

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If that type works with delivery windows, the available ones appear,

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just like when you create an order.

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Pick the delivery window and confirm.

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Done. The order moves to the new operator.

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If that operator is an external carrier, Deri registers the shipment there,

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and only then cancels it at the previous operator.

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If anything fails, the order stays exactly as it was,

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and everything is recorded in the order history.

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To change several orders at once, go back to the list,

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turn on selection and check the orders you want to move.

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Change operator shows up in the bar at the bottom.

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This time we pick a carrier that doesn't use delivery windows:

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the operator sets the date.

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When you confirm, the orders are processed one by one.

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Each one is independent: if one fails, the others keep going,

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and you can stop the batch at any time.

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At the end you see the result for each order.

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If one was moved but couldn't be cancelled at the previous operator,

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it's marked in orange so you can cancel it manually.

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In the WMS, the fulfillment has this same option,

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in the list and in the detail of its orders.