How shipping and branch coverage work

• 0:02Besides zones, your store has two coverage screens:
• 0:06one for shipping in general, and one specific to each branch.
• 0:10Let's start with shipping coverage.
• 0:12Each row is a rule about a zone:
• 0:15whether it's covered or excluded, for which operator or supplier,
• 0:19and with what priority.
• 0:21Tap plus to add a new rule.
• 0:24Pick the zone you want to set the rule for.
• 0:28This switch decides whether the zone is covered or excluded for this rule.
• 0:33Let's mark it Excluded, as an example.
• 0:36If you have more than one rule for the same zone,
• 0:39priority decides which one applies first. And finally, save.
• 0:44Now let's look at branch coverage:
• 0:46it's different, because here the rule is specific to each physical branch.
• 0:51Each rule states, for one specific branch,
• 0:53which zones an order can leave from and which zones it can be delivered to. Tap plus to create one.
• 1:00Pick the branch.
• 1:05Then check the origin zones:
• 1:07where the orders this branch handles can come from.
• 1:11And the destination zones:
• 1:13where it can deliver to. This narrows down exactly which routes each branch handles.
• 1:19Save the rule.
• 1:22One important point: if a branch has no rule here at all,
• 1:26it can still receive orders from any zone, with no restriction.
• 1:30These rules aren't a requirement to operate — they let you narrow down,
• 1:35whenever you want, exactly which zones each branch handles.