Deri
Academy
en
PCK
/
10 — 14
1 min
What to do when a product is missing
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0:08
If a product is out of stock, there's no need to leave this screen:
0:12
when confirming the line, there's a "Short" field where you enter how much couldn't be picked,
0:17
or tap "All" if there's nothing left.
0:20
The other option is to substitute:
0:22
tap "Substitute" to see alternative products, with their SKU and whether there's stock.
0:27
Picking one replaces it right away, with no extra steps.
Did you get it?
If a product is out of stock, do you need to leave the task screen to resolve it?
No: the same dialog lets you enter the shortage or substitute the product
Yes, you have to go to a separate screen to declare the shortage
Yes, you have to cancel the whole task and start over
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How to assemble identical orders together in a single card
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How to finish a task with shortages